Identified - Our team is investigating an issue that maybe preventing data syncing from ADP back into Sapling for some customers. We are actively working on a resolution and expect to be able to have the issue fully resolved and the sync back up and running by Sept 4, 2019. Any changes made in ADP during this time will sync back into Sapling. Please reach out to help@trysapling.com if you have any questions.

New hire profile creation and one-way syncs to ADP are unaffected.
Aug 30, 14:35 PDT

About This Site

This is Sapling's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Sapling, don't hesitate to get in touch with us at help@trysapling.com and we'll get back to you as soon as we can.

New Hire and Employee Experience Operational
Workflows: Tasks, Documents, Emails and Employee Data Operational
Email and Notification Delivery Operational
Integrations (ATS, HRIS and Productivity tools) Partial Outage
Third Party Integrations Operational
Google Apps Gmail Operational
Intercom Web Messenger Operational
Google Apps Calendar Operational
Google Apps Sheets Operational
HelloSign / HelloFax HelloSign API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Response Time
Fetching
Past Incidents
Sep 15, 2019

No incidents reported today.

Sep 14, 2019

No incidents reported.

Sep 13, 2019

No incidents reported.

Sep 12, 2019

No incidents reported.

Sep 11, 2019

No incidents reported.

Sep 10, 2019

No incidents reported.

Sep 9, 2019

No incidents reported.

Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

Sep 6, 2019

No incidents reported.

Sep 5, 2019
Resolved - This incident has been resolved.
Sep 5, 09:40 PDT
Monitoring - We have deployed a fix and are monitoring for any further issues.
Sep 5, 05:51 PDT
Update - We are continuing to work on deploying a fix for this issue.
Sep 5, 05:31 PDT
Identified - The issue has been identified and a fix is being implemented.
Sep 5, 05:09 PDT
Investigating - Tasks are not showing up for some users. We are investigating this issue.
Sep 5, 05:04 PDT
Sep 4, 2019

No incidents reported.

Sep 3, 2019

No incidents reported.

Sep 2, 2019

No incidents reported.

Sep 1, 2019

No incidents reported.