Sapling Technologies Status

All Systems Operational

About This Site

This is Sapling's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Sapling, don't hesitate to get in touch with us at help@trysapling.com and we'll get back to you as soon as we can.

New Hire and Employee Experience Operational

Workflows: Tasks, Documents, Emails and Employee Data Operational

Email and Notification Delivery Operational

Integrations (ATS, HRIS and Productivity tools) Operational

Third Party Integrations Operational

Google Apps Gmail Operational

Intercom Web Messenger Operational

Google Apps Calendar Operational

Google Apps Sheets Operational

HelloSign / HelloFax HelloSign API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Response Time

Fetching

Past Incidents

Nov 28, 2020

No incidents reported today.

Nov 27, 2020

No incidents reported.

Nov 26, 2020

No incidents reported.

Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

Hellosign Outage

Resolved - The issue is resolved for all documents that had still been awaiting preparation. We're continuing to work with the HelloSign team to identify and prevent this type of issue from occurring again. If you need any additional support, reach out to us at help@trysapling.com.
Nov 18, 22:39 PST

Update - The issue is resolved for all documents queued prior to 6pm PST Nov 18.

New document templates created after 6pm are being worked towards resolution. We'll post another update by 11pm PST.
Nov 18, 18:38 PST

Monitoring - The issue is resolved for all documents queued prior to 2pm PST 11/18.

New document templates created after 2pm are being worked towards resolution. We'll post another update by 6pm PST.
Nov 18, 16:28 PST

Investigating - Some users are unable to create documents for signature due to an outage with HelloSign; we're currently working towards a resolution and will post an update by 3pm PT.
Nov 18, 13:22 PST

Nov 17, 2020

No incidents reported.

Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.

Nov 14, 2020

No incidents reported.